Our Story

Our Story

Integrity Facility Services is a proudly family-owned and operated commercial cleaning company delivering high- quality, detail-focused services across Victoria. At the heart of our brand is a commitment to reliability, consistency, and a personal approach that larger providers can’t replicate.

Unlike franchised models, we operate with a fully in-house team — giving us complete control over quality and service delivery. This hands-on structure has earned us long-standing relationships with some of Australia’s most recognized retailers, builders, and institutions.

With a leadership team deeply experienced in facilities management and client care, we continue to set the standard for professional, end-to-end cleaning solutions — with integrity at the core.
Integrity Facility Services is a proudly family-owned and operated commercial cleaning company delivering high- quality, detail-focused services across Victoria. At the heart of our brand is a commitment to reliability, consistency, and a personal approach that larger providers can’t replicate.

Unlike franchised models, we operate with a fully in-house team — giving us complete control over quality and service delivery. This hands-on structure has earned us long-standing relationships with some of Australia’s most recognized retailers, builders, and institutions.

With a leadership team deeply experienced in facilities management and client care, we continue to set the standard for professional, end-to-end cleaning solutions — with integrity at the core.
Integrity Facility Services is a proudly family-owned and operated commercial cleaning company delivering high- quality, detail-focused services across Victoria. At the heart of our brand is a commitment to reliability, consistency, and a personal approach that larger providers can’t replicate.

Unlike franchised models, we operate with a fully in-house team — giving us complete control over quality and service delivery. This hands-on structure has earned us long-standing relationships with some of Australia’s most recognized retailers, builders, and institutions.

With a leadership team deeply experienced in facilities management and client care, we continue to set the standard for professional, end-to-end cleaning solutions — with integrity at the core.

Our Story

Integrity Facility Services is a proudly family-owned and operated commercial cleaning company delivering high- quality, detail-focused services across Victoria. At the heart of our brand is a commitment to reliability, consistency, and a personal approach that larger providers can’t replicate.

Unlike franchised models, we operate with a fully in-house team — giving us complete control over quality and service delivery. This hands-on structure has earned us long-standing relationships with some of Australia’s most recognized retailers, builders, and institutions.

With a leadership team deeply experienced in facilities management and client care, we continue to set the standard for professional, end-to-end cleaning solutions — with integrity at the core.

Our Story

To provide exceptional commercial cleaning and floor care services that exceed client expectations while maintaining the highest standards of integrity, safety, and environmental responsibility. We are committed to delivering reliable, consistent, and personalized service that supports our clients' business objectives and creates cleaner, safer, and more efficient environments for everyone.

With over two decades of proven success serving Australia's biggest brands, we've built our reputation on consistently delivering what we promise.

Our Mission

With over two decades of proven success serving Australia's biggest brands, we've built our reputation on consistently delivering what we promise.

With over two decades of proven success serving Australia's biggest brands, we've built our reputation on consistently delivering what we promise.

To provide exceptional commercial cleaning and floor care services that exceed client expectations while maintaining the highest standards of integrity, safety, and environmental responsibility. We are committed to delivering reliable, consistent, and personalized service that supports our clients' business objectives and creates cleaner, safer, and more efficient environments for everyone.
To provide exceptional commercial cleaning and floor care services that exceed client expectations while maintaining the highest standards of integrity, safety, and environmental responsibility.

We are committed to delivering reliable, consistent, and personalized service that supports our clients' business objectives and creates cleaner, safer, and more efficient environments for everyone.

Our Mission

Our Mission

To be recognised as Melbourne's leading commercial cleaning partner — trusted not only for our reliability and quality, but for our proactive approach, personalised service, and long-term client relationships.We aim to set the benchmark for professionalism in the cleaning industry by delivering consistent results, investing in our people, and remaining agile to meet the evolving needs of our clients. Our vision is to create cleaner, safer, and more efficient environments — built on a foundation of integrity, accountability, and excellence in everything we do.


Our Vision

Already trusted by leading retailers across 200+ stores and with decade-long partnerships that speak to our reliability, we're well on our way to achieving our ambitious vision.



Our Vision

Already trusted by leading retailers across 200+ stores and with decade-long partnerships that speak to our reliability, we're well on our way to achieving our ambitious vision.


Already trusted by leading retailers across 200+ stores and with decade-long partnerships that speak to our reliability, we're well on our way to achieving our ambitious vision.


To be recognised as Melbourne's leading commercial cleaning partner — trusted not only for our reliability and quality, but for our proactive approach, personalised service, and long-term client relationships.We aim to set the benchmark for professionalism in the cleaning industry by delivering consistent results, investing in our people, and remaining agile to meet the evolving needs of our clients. Our vision is to create cleaner, safer, and more efficient environments — built on a foundation of integrity, accountability, and excellence in everything we do.

To be recognised as Melbourne's leading commercial cleaning partner — trusted not only for our reliability and quality, but for our proactive approach, personalised service, and long-term client relationships.We aim to set the benchmark for professionalism in the cleaning industry by delivering consistent results, investing in our people, and remaining agile to meet the evolving needs of our clients. Our vision is to create cleaner, safer, and more efficient environments — built on a foundation of integrity, accountability, and excellence in everything we do.

Our Values

Our Values

Quality

We deliver exceptional results in every project, maintaining the highest standards across all our services. Our commitment to quality shows through meticulous attention to detail, comprehensive staff training, and regular quality assurance inspections.

Reliability

We are dependable and consistent in our service delivery, ensuring our clients can count on us every time. Our proven track record with major retailers across 200+ stores demonstrates our commitment to showing up when promised.


Integrity

We do what we say, with honesty and transparency in every interaction and commitment we make. Our clients trust us because we deliver on our promises with clear pricing, open communication, and ethical business practices..

Quality

We deliver exceptional results in every project, maintaining the highest standards across all our services. Our commitment to quality shows through meticulous attention to detail, comprehensive staff training, and regular quality assurance inspections.

Reliability

We are dependable and consistent in our service delivery, ensuring our clients can count on us every time. Our proven track record with major retailers across 200+ stores demonstrates our commitment to showing up when promised.


We do what we say, with honesty and transparency in every interaction and commitment we make. Our clients trust us because we deliver on our promises with clear pricing, open communication, and ethical business practices..

Integrity

Compliance & Safety

CM3 Certification



We maintain full CM3 certification for workplace health and safety, ensuring our contractors are OHS/WHS prequalified and compliant with all workplace health and safety regulations across our operations.

WorkSafe Compliance



Integrity Facility Services maintains full compliance with WorkSafe regulations across all jurisdictions where we operate. We conduct regular safety training, maintain comprehensive safety documentation, and ensure all staff are properly inducted in workplace health and safety procedures.


Construction Industry Safety



All team members hold current Construction Induction White Cards and EWPA Operating Licences (Yellow Cards), ensuring compliance with safety and environmental protection standards across all construction and post-construction environments.


Insurance & Protection



We maintain public liability insurance up to $20 million, professional indemnity coverage, and full workers compensation compliance, ensuring complete protection and peace of mind for all clients.


Fair Work Compliance



As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


Compliance & Safety

Integrity Facility Services maintains full compliance with WorkSafe regulations across all jurisdictions where we operate. We conduct regular safety training, maintain comprehensive safety documentation, and ensure all staff are properly inducted in workplace health and safety procedures.

WorkSafe Compliance


We maintain full CM3 certification for workplace health and safety, ensuring our contractors are OHS/WHS prequalified and compliant with all workplace health and safety regulations across our operations.

CM3 Certification


As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.

Fair Work Compliance


Construction Industry Safety


All team members hold current Construction Induction White Cards and EWPA Operating Licences (Yellow Cards), ensuring compliance with safety and environmental protection standards across all construction and post-construction environments.

We maintain public liability insurance up to $20 million, professional indemnity coverage, and full workers compensation compliance, ensuring complete protection and peace of mind for all clients.

Insurance & Protection


Eco-Friendly Cleaning Solutions

As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


Environmental sustainability

Comprehensive Waste Management



Recycling & Waste Reduction



Resource Efficiency





As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


Environmental sustainability

Environmental sustainability

As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.

Resource Efficiency





Eco-Friendly Cleaning Solutions

As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


Recycling & Waste Reduction



As an industry leader and advocate of fair work conditions, we ensure total award compliance. All staff are directly engaged and receive award wages and entitlements. We conduct regular quarterly self-audits and have been independently audited by clients with 100% compliant results.


Comprehensive Waste Management



Our Clients

Our Clients

Our Clients

Ready to create spaces that reflect your brand's excellence?


For over a two decades, we’ve provided a level of service that sets us apart in the cleaning industry. You can reach us any time, day or night, or fill in our contact form, and one of our dedicated team members will get back to you promptly. At Integrity FS, we’re committed to responsive, reliable service whenever you need us.

Get in Touch

Ready to create spaces that reflect your brand's excellence?


For over a two decades, we’ve provided a level of service that sets us apart in the cleaning industry. You can reach us any time, day or night, or fill in our contact form, and one of our dedicated team members will get back to you promptly. At Integrity FS, we’re committed to responsive, reliable service whenever you need us.

Get in Touch

Ready to create spaces that reflect your brand's excellence?


For over a two decades, we’ve provided a level of service that sets us apart in the cleaning industry. You can reach us any time, day or night, or fill in our contact form, and one of our dedicated team members will get back to you promptly. At Integrity FS, we’re committed to responsive, reliable service whenever you need us.

Get in Touch

Ready to create spaces that reflect your brand's excellence?


For over a two decades, we’ve provided a level of service that sets us apart in the cleaning industry. You can reach us any time, day or night, or fill in our contact form, and one of our dedicated team members will get back to you promptly. At Integrity FS, we’re committed to responsive, reliable service whenever you need us.

Get in Touch

Ready to create spaces that reflect your brand's excellence?


For over a two decades, we’ve provided a level of service that sets us apart in the cleaning industry. You can reach us any time, day or night, or fill in our contact form, and one of our dedicated team members will get back to you promptly. At Integrity FS, we’re committed to responsive, reliable service whenever you need us.

Get in Touch

CONTACT US

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ABOUT US

ABOUT US

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Integrity Facility Services acknowledges the Traditional Owners and ongoing custodians of the Australian land—the Aboriginal and Torres Strait Islander people. We recognise their continuing connection to land, waters, and community. We pay our respects to them and their cultures and to elders both past and present.

Integrity Facility Services acknowledges the Traditional Owners and ongoing custodians of the Australian land—the Aboriginal and Torres Strait Islander people. We recognise their continuing connection to land, waters, and community. We pay our respects to them and their cultures and to elders both past and present.

Integrity Facility Services acknowledges the Traditional Owners and ongoing custodians of the Australian land—the Aboriginal and Torres Strait Islander people. We recognise their continuing connection to land, waters, and community. We pay our respects to them and their cultures and to elders both past and present.

Integrity Facility Services © 2025

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Integrity Facility Services © 2025

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